Chief Customer Officer
San Francisco, California

Eric Schrader is a serial entrepreneur with extensive background scaling high-growth startups from early stage through IPO and beyond. He currently serves as the Chief Customer Officer at BetterWorks, a performance management Software as a Service (SaaS) provider. Previously he served as the Global VP of Professional Services at Coupa Software (COUP) and VP of Product Marketing and VP of Professional Services at Agile Software (now ORCL). Eric has demonstrated success in the definition, launch, delivery and adoption of customer-centric SaaS product and service offerings for multiple industries and across all global regions. He has also been named as a Sapphire Fellow for Sapphire Ventures and a Mentor at Alchemist Accelerator. Eric holds a BS in Mechanical Engineering from the University of Illinois.

Fellow: Carol Schrader