Financial Services Executive
San Francisco, CA
Stephanie Smith has held leadership positions with two Fortune 50 financial-service companies, the Clinton Administration, and regional and national nonprofits. She has built and led major transformational initiatives in the fields of consumer financial technology, marketing, national housing finance, and community development.
She retired from Wells Fargo in 2019 after fifteen years with the company. Her most recent position was as executive vice president and chief operating officer of the company’s marketing division, where she led a multi-year effort to transform the company’s marketing function. She also spent eight years leading the company’s online banking and digital sales and marketing channels, developing new customer experiences, applications, and digital marketing.
Prior to joining Wells Fargo, Stephanie led Bank of America’s online banking and electronic payments business. Previously, she served in the Clinton Administration as the General Deputy Assistant Secretary for Housing, overseeing the general management of the Office of Housing / Federal Housing Administration, the largest public mortgage insurer in the world. Earlier in her career she worked with several regional and national nonprofit organizations providing funding, technical assistance, and investments to community development organizations in California and nationally.
Stephanie has served on the boards of a number of nonprofits focused on community development, Bank of America and Wells Fargo’s enterprise diversity and inclusion councils, as executive advisor to Wells Fargo’s LGBTQ employee resource group, and was a member of the Ridge Ventures CMO Advisory Group, a venture-capital company focusing on early-stage consumer and marketing technology start-ups.
Stephanie received her AB in History from Stanford University and a MBA from the UCLA Anderson School of Management and a MA in Urban Planning from UCLA. She and her wife Carol Anderson live in San Francisco with their two teenage daughters.